The Palmer House Hilton Hotel - Chicago

17, East Monroe Street, Chicago, United States, 60603  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Palmer House Hilton Hotel - Chicago

 Paid Wi-Fi

Paid Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

 Spa and relaxation

Spa & wellness center

Solarium

Turkish bath

Steam bath

Jacuzzi

Editorial review:

This large, bustling hotel has a great location with Millenium Park, the Art Institute, and restaurants within walking distance. The El is adjacent. The fitness center is top-notch, the lobby is grand, and it's undergoing renovations. Rooms are hit or miss, though. Some are small and stuffy, and the service is mediocre. There are plans for a new spa.

Verified Reviews:

  • Lobby is absolutely breathtaking - Check-in was easy and courteous - Room was very nice, clean, and spacious
  • I would stay at this hotel again - Room was comfortable - Housekeeping did a great job
  • Front desk staff were quite good - Checkin anytime - Cleaning staff was a bit late each day
  • Bathroom facilities were superior - Room itself was ok - Free internet in lobby area - Great gym
  • Good shower with double shower heads - Coffee maker was better then average - Included robes which was nice

Overview

The contemporary Palmer House Hilton Hotel is a 4-star property set next to National Hellenic Museum, St. James Cathedral and Lookingglass Theatre Company. Featuring oriental architecture, the hotel occupies a 23-story building opened in 1873.

The magnificent setting offers an easy access to a zoo and bars as well as lakes and parks. The property is located within a 10-minute walk to the center of Chicago.

Souvenir shops and supermarkets are also set close by.

A short 5-minute walk to Monroe-Red subway station. A short drive will take guests to Midway airport.

Rooms

The hotel offers 1639 classic rooms appointed with a living area, a kitchenette, LCD flat-screen TV, a laptop-size safe and individual climate control. The property boasts views of Millennium Park and Grant Park from its rooms. Decorated in an elegant design with carpet floor, the rooms feature separate bathrooms equipped with free toiletries, a hairdryer and a bathtub.

Eat & Drink

The innovative restaurant offers fine meals. Guests can quench their thirst at Grand Lobby bar with a favorite drink.

All visitors are offered a full breakfast for a fee. 

Services

Such business facilities as internet access and an overhead projector are available on site.

Relax

Palmer House Hilton Hotel also features a health club, a wellness center and a steam room as well as a gym and yoga classes. The hotel offers boating, parasailing and windsurfing and many other on-site activities.

Internet

High-speed internet access is available in the entire hotel for additional charge

Wireless internet is available in public areas for free.

Guest Parking

public parking is possible at a location nearby at USD 47 per day.

Year renovated:   2008.  Number of floors:   23.  Number of rooms:   1639.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • Pets allowed for a fee
  • Executive/Club floor
  • Lobby
  • Sundry/Convenience store
  • Souvenir shop
  • Florist/Flower shop
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Golf course
  • Fitness center
  • Racquetball

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • Room service
  • Bell staff/Porter
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Restaurant buffet
  • Bar/Lounge

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Video games
  • Kids club

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Health club
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Solarium
  • Jacuzzi
  • Shiatsu massage
  • Barbeque grills
  • Sun terrace

Room facilities

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Living room
  • Sitting area
  • Dressing area
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Hair dryer

Kitchen facilities

  • Refrigerator on request
  • Microwave on request

Bedroom

  • Premium bedding
  • Pillow top mattress

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  3 pm

Check-Out

  • until  11 am

Children and extra beds

  • One child under the age of 4 may stay at the price of USD 25 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel The Palmer House Hilton Hotel - Chicago Chicago location
Show big map »

Hotel Address:

17, East Monroe Street, Chicago, United States, 60603

Get directions
City Center
  • Chicago
    1400 ft
Airports
Train Stations
  • Millenium Station
    2000 ft
  • Van Buren Street Station
    2000 ft
Underground stations
  • LaSalle "L" Station (Blue Line)
    2300 ft
  • Bus stop
    400 ft
Restaurants
  • Miller's Pub & Restaurant (cuisine: American, Hamburgers, Barbecue)
    400 ft
  • Corner Bakery (cuisine: Bakery)
    100 ft
Parks
  • Millennium Park
    1300 ft
  • Grant Park
    2100 ft
Beaches
  • North Avenue Beach
    2600 ft
  • Ohio Street Beach
    1.1 mi
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Year renovated:
    2008
  • Number of floors:
    23
  • Number of rooms:
    1639

Rooms and availability

The Palmer House Hilton Hotel Guest RoomThe Palmer House Hilton Hotel Guest RoomThe Palmer House Hilton Hotel Guest Room
Guest Room
Bed type: Double Bed or King Size bed or Double beds
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information

Beautifully decorated room offers a sleeping area, a rest zone and a modern bathroom.

Room facilities
    The Palmer House Hilton Hotel Guest Room With Two BathroomsThe Palmer House Hilton Hotel Guest Room With Two Bathrooms
    Guest Room With Two Bathrooms
    Bed type: Double Bed or King Size bed or Double beds
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Private bathroom
    • — Less information+ More information

    Elegant room has classical decor. It consists of a sleeping zone, small rest area and two modern bathrooms.

    Room facilities
      The Palmer House Hilton Hotel Executive RoomThe Palmer House Hilton Hotel Executive RoomThe Palmer House Hilton Hotel Executive RoomThe Palmer House Hilton Hotel Executive Room
      Executive Room
      Bed type: Double beds or King Size bed or Double Bed
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Bathtub
      • — Less information+ More information

      Room is decorated in French Empire style. It offers a work area, a small rest area and a modern bathroom. The room offers access to the luxurious Executive Club Lounge.

      Room facilities
        The Palmer House Hilton Hotel One Bedroom SuiteThe Palmer House Hilton Hotel One Bedroom SuiteThe Palmer House Hilton Hotel One Bedroom Suite
        One Bedroom Suite
        Bed type: King Size bed or Double beds or Double Bed
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Bathtub
        • — Less information+ More information

        Luxurious room has a separate bedroom, living room with dining area and contemporary bathroom.

        Room facilities

          How to reach hotel

          hotel The Palmer House Hilton Hotel - Chicago Chicago location
          Show big map »

          Hotel Address:

          17, East Monroe Street, Chicago, United States, 60603

          Get directions
          City Center
          • Chicago
            1400 ft
          Airports
          Train Stations
          • Millenium Station
            2000 ft
          • Van Buren Street Station
            2000 ft
          Underground stations
          • LaSalle "L" Station (Blue Line)
            2300 ft
          • Bus stop
            400 ft
          Restaurants
          • Miller's Pub & Restaurant (cuisine: American, Hamburgers, Barbecue)
            400 ft
          • Corner Bakery (cuisine: Bakery)
            100 ft
          Parks
          • Millennium Park
            1300 ft
          • Grant Park
            2100 ft
          Beaches
          • North Avenue Beach
            2600 ft
          • Ohio Street Beach
            1.1 mi
          Hotel information
          • Check-In:
            from  3 pm
          • Check-Out:
            until  11 am
          • Year renovated:
            2008
          • Number of floors:
            23
          • Number of rooms:
            1639

          The Palmer House Hilton Hotel Location

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          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          Route Planner
          Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

          What's nearby

          Tourist attractions

          • State Street Shopping Area - 400 ft

          Places of interest

          • Chicago Public Library - 1000 ft

          Sport related

          • LaSalle Bank Theatre - 400 ft
          • Symphony Center - 700 ft

          Monuments and Landmarks

          • Michigan Avenue - 700 ft

          Historical sites

          • National Trust For Historic - 1000 ft

          Museums

          • School of the Art Institute - 400 ft
          • Art Institute of Chicago - 700 ft
          • Chicago Architecture Fndtn - 700 ft
          • Museums in the Park - 700 ft
          • Art Resources and Teaching - 1000 ft
          • Museum of Broadcast Comm - 1000 ft

          Halls

          • The Shubert Theatre - 400 ft
          • Orchestra Hall at Symphony Ctr - 700 ft

          Universities, Institutes

          • Mac Cormac College - 400 ft
          • Ymca - 400 ft
          • Career Colleges of Chicago - 400 ft
          • University-IL Urology Clinic - 700 ft
          • Computer Learning Ctr - 700 ft
          • Depaul University-Computer Sci - 700 ft
          • Medical Careers Institute Inc - 700 ft
          • National Louis University - 700 ft
          • Center For Information Tech - 1000 ft
          • Center For Intellectual Prprty - 1000 ft
          • Center For Intl Business Trade - 1000 ft

          Theaters

          • Bank of America Theatre - 400 ft
          • Chicago Symphony Orchestra - 700 ft

          College Campuses

          • School of the Art Institute - SAIC Chicago - 400 ft
          • Adler School of Professional Psychology - 700 ft
          • DePaul University College of Law - 700 ft

          Local Attractions

          • Richard H. Driehaus Museum - 5000 ft
            40 E. Erie St., Chicago
          • Museum of Broadcast Communications - 1.0 mi
            360 N. State Street, Chicago
          • Holy Name Cathedral - 1.1 mi
            735 North State St, Chicago
          • St. James Cathedral - 5300 ft
            65 East Huron Street, Chicago
          • Shedd Aquarium - 1.1 mi
            1200 S Lake Shore Dr, Chicago

          Near the hotelNear the hotel

          • Art Institute of Chicago - 800 ft
            111 S Michigan Ave, Chicago
          • Carson, Pirie, Scott and Company Building - 600 ft
            1 S. State St., Chicago
          • Chicago Cultural Center - 1100 ft
            78 East Washington Street, Chicago
          • Chicago Temple - 1200 ft
            77 W. Washington St., Chicago
          • Millennium Park - 1300 ft
            201 E Randolph St, Chicago
          • Crown Fountain - 700 ft
            50 South Michigan Avenue, Chicago
          • Monadnock Building - 1200 ft
            53 West Jackson Blvd, Chicago

          Restaurants Nearby

          • Miller's Pub & Restaurant - 400 ft

            Address: 134 S Wabash Ave
            Phone: (312) 263-4988

            67% likes this, based on 510 reviews
            Cuisine: American, Hamburgers, Barbecue
            Price Range: USD 23 - USD 32

          • Lockwood Restaurant and Bar - 100 ft

            Address: 17 E. Monroe Street
            Phone: 3129173404

            55% likes this, based on 115 reviews
            Cuisine: American
            Price Range: USD 21 - USD 41

          • Corner Bakery Cafe - 100 ft

            Address: 56 W Randolph St
            Phone: (312) 346-9492

            82% likes this, based on 51 reviews

          • Corner Bakery - 100 ft

            Address: 140 S Dearborn St
            Phone: (312) 920-9100

            79% likes this, based on 110 reviews
            Cuisine: Bakery

          • Corner Bakery Cafe - 100 ft

            Address: 35 E Monroe St
            Phone: (312) 372-0072

            61% likes this, based on 106 reviews

          Hotel information
          • Check-In:
            from  3 pm
          • Check-Out:
            until  11 am
          • Year renovated:
            2008
          • Number of floors:
            23
          • Number of rooms:
            1639
          Hotels nearby
          Swissotel Chicago
          4 stars
          1.0km

          The Palmer House Hilton Hotel Reviews

          Guest reviews are submitted by our customers after their stay at The Palmer House Hilton Hotel

          Average guest rating

          7.4out of 10
          Very good
          Based on 191 reviews

          Rating by category:

          Location
          10.0
          Rooms
          6.0
          Service
          6.0
          Value
          2.0
          Dining
          4.0

          Individual guest reviews

          • Family with children
            8.8

            Beds sleep very comfortable and linen is very nice.

          • Couple
            9.6

            Very nice. Maybe a little too noise from other rooms, but everything else just great!

            No internet free

          • Group of friends
            10.0

            The staff was very courteous and helpful. The complimentary breakfast did not show up on their reservation somehow, but when I showed them my e-mail confirmation from Booked.net, they were more than happy to accommodate me.

          • Family with children
            6.2

            The hotel's history and lobby is fantastic, just go there for a drink.

          • Older travelers
            10.0

            We brought our two small dogs and found the staff to be quite helpful with everything. For such a wonderful hotel with such nice amenities it was a pleasant surprise that our dogs were allowed to stay with us. The staff were even able to check us in a little early so we could get the dogs settled in after their long car ride.We would stay there again!!

          • Single
            8.2

            I thought the help were friendly, went out of their way, and knew their areas of specialty. I liked the bar in the lobby.

            Rooms could be updated more-- especially the bathroom.

          • Couple
            6.2

            I had an executive suite - so we had the private elevator - that was nice.

            The rate that I paid for this hotel was ridiculous. There is no way it was worth that much. The lobby was a disaster. Tons of people - nobody assisting patrons. No one knew where they were going - it was totally crazy.

          • Group of friends
            6.6

            The staff was amazing....so nice and helpful from housekeeping to concierg.... By the way the latter was the best I have ever had, no attitude and wanting to make my stay successful!!!

            I paid a lot for this room and there were no amenities....no coffee, no tea, no robes, no mini bar.............the room was empty and impersonal. In todays economy give a little it goes a long way!!!

          • Single
            7.0

            Spacious twin double bed and two bathroom bedroom. Tastefully furnished.Very comfortable bed. Good help with luggage and Taxis. Beautiful lobby. Sense of history. Close to Art Museum, Chicago Symphony and Macy's on State Street. Have returned three times..

            No fridge or coffee machine in rooms. Carpet in rooms is getting tired.Limited number of good restaurants within walking distance for evening meals.

          • Family with children
            4.6

            No free wi-fi that it is not good for such a hotel. The house keeper did not refill toiletry and when we ask for refill it took around 20 min.to come to the room. So I consider that this does not match Hilton standard. The room does not equip with modern facilities i.e. Fridge, LCD TV, newspaper.

          • Family with children
            7.4

            Central location, excellent room service, great price

            Service is not good on weekends, I booked 2 rooms and they put us very far apart but on the same floor

          • Couple
            8.2

            The executive floor upgrade offered was excellent value for money.

            The room had a connecting door to a neighbouring room that allowed noise through too easily.

          • Family with children
            10.0

            Very comfortable quiet rooms. Excellent bartender and food service inthe main bar. Courteous and helpful front desk and bell service and parking attendents. Thanks again

            No complaints. Wish for free parking .

          • Older travelers
            10.0

            The lobby and bar area are amazing with the marble and designs. The breakfast wait staff are very friendly and very helpful. My wife is celiac and they knew to bring gluten free bread and were very helpful.

          • Older travelers
            10.0

            Grand hotel with historical presence, fabulous lobby, perfect Chicago location.

          How to reach hotel

          hotel The Palmer House Hilton Hotel - Chicago Chicago location
          Show big map »

          Hotel Address:

          17, East Monroe Street, Chicago, United States, 60603

          Get directions
          City Center
          • Chicago
            1400 ft
          Airports
          Train Stations
          • Millenium Station
            2000 ft
          • Van Buren Street Station
            2000 ft
          Underground stations
          • LaSalle "L" Station (Blue Line)
            2300 ft
          • Bus stop
            400 ft
          Restaurants
          • Miller's Pub & Restaurant (cuisine: American, Hamburgers, Barbecue)
            400 ft
          • Corner Bakery (cuisine: Bakery)
            100 ft
          Parks
          • Millennium Park
            1300 ft
          • Grant Park
            2100 ft
          Beaches
          • North Avenue Beach
            2600 ft
          • Ohio Street Beach
            1.1 mi
          Hotel information
          • Check-In:
            from  3 pm
          • Check-Out:
            until  11 am
          • Year renovated:
            2008
          • Number of floors:
            23
          • Number of rooms:
            1639